Our PRIORITY Support service plan offers you peace of mind, because we will help you to manage your cPanel Account from create/restore backup and install/update commercial software (WordPress, Moodle, Presta Shop) and Premium Templates or any other request by Ticket or Phone.
Your account comes with elemental Support service plan, that offer limited support by ticket and phone but plenty of knowledgebase guides for self service support (How to backup/restore, how to setup SSL, how to change php version, etc).
What you Get with PRIORITY Support
- 24×7 Total Support by Ticket, Phone and Whatsapp.
- Managed Services for your Shared Account (Add domains, setup backups, restore backups, install software, modify parameters, etc).
- 60 minutes average ticket response / 48 hours average ticket resolution.
- Free Transfer for unlimited accounts.
COST PER HOUR: $25*
*When you request support we will deduct each minute related to the job. Every minute remaining will rollover to the next month.